Customer Service

Privacy and Security


Privacy
Holsted Jewelers is committed to protecting your privacy. Information we collect during the order process, which ranges from required personal data such as your name and address to facts about your purchasing habits, is then stored on secure servers.

Your information may be used in several ways:

  • To enable us to process, validate and verify your orders
  • To develop new features and services which meet your needs
  • To allow us to personalize the advertising that you see based on your buying habits and preferences
  • To make our future marketing efforts more efficient and beneficial to you
  • To provide advertisers with aggregate information about our user base and usage patterns

We occasionally use third-party providers to facilitate certain aspects of our service, and these service providers may be supplied with limited amounts of data linked to a user name for the purpose of providing services to our customers and fulfilling orders. We do not, however, knowingly collect personal data from children under the age of thirteen.

Customer Surveys
From time to time, Holsted Jewelers may conduct online surveys. If you choose to participate, your responses are completely confidential and will be used for statistical analysis only. No information on individual preferences will be shared with any outside organization.

Cookie Technology
We use cookie technology to estimate our customers' preferences and traffic patterns. Using cookie technology is in no way linked to any personally identifiable information. It simply allows us to track and target the interests of our users in aggregate form, analyzing popular areas of the site and product-related visits to enable us to enhance your future shopping at holstedjewelers.com.

Security
Holsted Jewelers is committed to protecting our customers' personal information. We do this by using industry-standard encryption and password protection technologies. Ordering online at Holsted Jewelers is as secure as ordering via a catalog or using a credit card at your favorite store. We use a combination of security technologies and procedures to help protect your personal information. At Holsted Jewelers, we use SSL (Secure Socket Layering) to protect your information as it travels over the Internet. All of our customer data is stored on secure servers.